General FAQs

The WanderPods®

How many people can stay in a WanderPod?


1 Bedroom WanderPods sleep 2 adults.  2 Bedroom WanderPods sleep 4 adults. All bedrooms have luxury King Beds (no twin beds or sofa beds). You are welcome to bring your own cot for infants.  

Can I cook for myself in a WanderPod?


Absolutely! The WanderPods have outdoor gas BBQs and kitchens with gas cooktops. There is also a fridge to keep your local quality produce fresh. Each WanderPod has and basic supplies such as olive oil, salt and pepper.  As WanderPods are powered by the sun, we are only able to offer some pods with ovens and dishwashers so please check beforehand.  Our pods don’t include microwaves or toasters.

The WanderPod is “off grid,” what does this mean for my stay?


It means that all of the electricity and most of the water you will use during your stay is captured and stored by the WanderPod. We ask that you consume these resources modestly, and help us approach zero-waste operations where possible. The Pods are equipped with an advanced wastewater management system, with a normal flushing toilet. For more information on the WanderPod off-grid systems, visit our design page here.

Is there generator back up?


Yes.  Being off-grid and relying on solar power may mean that a generator is needed during long periods of inclement weather.  The generators have been set to start and stop automatically when the power is low, however if this does not happen, you may be required to start the generator yourself.  Don’t worry if you haven’t used a generator before, clear step-by-step instructions are given and our team are here to help over the phone. 

Are the WanderPods kid friendly?

Yes! Kids thrive in nature and they have a wonderful way of drawing us out of our comfort zone to explore and play in it. There is no bedding provided other than the king beds, so you’ll need to bring your own cot for infants. A stay with Wander is a wonderful opportunity to carve out some quality family time, we hope to see you soon.

Are there WanderPods that are wheelchair accessible?

As each location is very different, please check the location you would like to visit to see if there are wheelchair accessible WanderPods.

 

Is there air conditioning?

Some of our WanderPods include solar air conditioning, so please check before you book.  WanderPods are designed with excellent thermal properties – with double glazing and UV-rated blind system. Feel free to open the sliding doors and windows to take advantage of the natural breeze and there are ceiling fans to keep the air moving when it’s still.  As part of our commitment to off-grid luxury accommodation, ceiling fans are provided to keep the natural air flow in the Wanderpod.  In the colder months, all our WanderPods include a slow combustion indoor fireplace so you won’t feel the colder temperatures.  Firewood is provided.  

Is there a TV?

WanderPods are designed to create a connection to the local environment.  TVs rarely help here, so we decided to leave them out. Each WanderPod has a bluetooth speaker for your favourite tunes and WiFi connectivity. 

How do I use the Subpod compost system?

You will find simple instructions inside the lid of your Subpod on how to compost. Generally, any organic matter is great for composting (excluding dairy and meat).  Surrounding your compost area will be a fantastic variety of native edibles that you are welcome to use in your cooking.  For more information, check out the link here.

Planning and Booking

What is WanderPay?

WanderPay is a book now, pay later scheme that lets you pay for your trip in monthly, fortnightly or weekly instalments, with the final payment being due 14 days prior to the scheduled arrival date.  You are able to select this payment method at time of reservation. 

 

Can I change the date of my booking?

Please refer to our Booking Terms and Conditions here.

What is your refund policy?

Please refer to our Booking Terms and Conditions here.

What payment methods do you accept?

Mastercard, Visa, AMEX, WanderPay.  Direct deposit into our bank account is available with prior arrangement.  Please contact us via stay@nullwander.com.au if you’d like to pay by any method other than credit card. (As per our Terms and Conditions)

I want to book a large group. Can I book out all the WanderPods?

Depending on availability, you can book out all the WanderPods for one group. Please check each location to see how many people we can accommodate in total. 

Can I stay for one night?

There is a minimum 2 night stay.  The minimum may be extended over peak times (long weekends and public holidays etc) so please check at the time of booking. 

Preparing to stay

 begDo you provide bedding, linen and towels?


Yes all bedding and towels are provided for each guest.  Please be advised that additional housekeeping services are only available for bookings over 5 days. 

What time is check in / check out?


Check in is from 3pm, Check out is at 11am. Late checkout may be available for your stay, on the day before your departure we will send you an offer to extend your checkout if the Wanderpod is available. Pre-booking a late checkout prior to this is not available, without adding an additional nights charge.

How does check in / check out work?


Wander will send you an SMS and email with your digital access code. Punch it in to your pod lock upon arrival and the place is yours! To check out, please leave the place tidy.

How do I get to the WanderPod? Do I need a 4WD?


Once you have booked your stay you will receive a map and instructions on how to enter the property once you arrive, and this may include farm gates (please leave these closed). All WanderPods have all weather 2WD access.

Can I bring my hair dryer or straightener?


Unfortunately not. Our WanderPods cannot support high energy appliances like hairdryers. Don’t worry, you look great just as you are!

Can I bring Pets?

While pets are not allowed in all WanderPods and all locations, Wander in the Scenic Rim is our first destination to allow one dog per booking when staying in Crumpet. Your dog must be approved before arrival, and a $50 pet cleaning fee will be assessed. During your stay, we only ask that you keep your dog leashed while outside to help protect our beautiful landscapes and bush critters. (And, of course, that you clean up after them.)

Out on Country

What happens in the case of an emergency?

Please call 000 in the case of an emergency.  When travelling to regional areas, we always recommend you install the relevant State Emergency App of where you are travelling.

What happens if something breaks?

In the case of a systems failure in the Pod (power failure, gas, water, toilet, wifi etc), please contact us at stay@wander.com.au or +61 2 9055 7747

Is there mobile coverage and WiFi available in my WanderPod?

Yes. Most areas of the property have 4G coverage with Telstra and Optus. There is also free WiFi.

Is there fresh water available?

WanderPods come with large rainwater tanks for all your drinking, cooking and cleaning needs. The water is filtered and topped up if there is a long dry spell in the area. 

Can we use the firepit during our stay?

Yes. Firewood and a fire starter kit are provided. They are not to be used during windy conditions or any fire ban days. Please check for local fire bans prior to your arrival.  If you have any questions about this please get in touch with us at stay@wander.com.au or +61 2 9055 7747

What about snakes, bugs and mosquitos?

In case of emergency, please call 000. The WanderPods have black mesh flyscreens that will keep unwanted visitors out, and let the cool breeze in. Each WanderPod has a basic First Aid Kit for minor injuries.

 

Location FAQs

Wander in the Scenic Rim

What is there to do at Wander in the Scenic Rim?

Plenty! Or nothing! The choice is absolutely yours.
If you are looking for the best things in the region, check out the handpicked experiences here for you to add to your booking.  Please note that bookings need advance notice for local suppliers.

Are the WanderPods® close to each other?

They are spaced out to give you visual and acoustic privacy from other guests. In some cases, this may mean a fair walk or even a drive between Pods. Check out the site map for more details.

Are the WanderPods® close to the cellar door?

The WanderPods are a 3-5km or 5min drive from the cellar door. Check out more details here.

Are the WanderPods® in the Scenic Rim wheelchair accessible?

Unfortunately not. Due to the remote location, natural terrain, and small footprint of the pods, we are unable to offer fully accessible rooms at the Wander in the Scenic Rim.

I want to book a large group. How many people can the whole site accommodate?

Depending on availability, you can book out all the WanderPods for one group. Wander in the Scenic Rim can sleep up to 14 adults.  

 

Can we use the fire?

Please check for any existing fire bans here prior to your stay.

What food should we bring?

Consider ordering from the Scenic Rim Farm Box when you book to have some local gourmet supplies waiting for you.

If you are looking to grab your own provisions the best places are:

Coming from the East – Beaudesert
Big Pumpkin 
IGA

Coming from the North – Boonah
Oppy’s Fruit & Veg 
Ritchies SUPA IGA

We ask that to help us support the region and approach a zero waste operation that you buy local and avoid single use plastic packaging.

There’s a gas cooktop and outdoor gas BBQ in every WanderPod®. There is also a fridge to keep your local produce fresh, and basic supplies such as olive oil, salt and pepper. There are no ovens, microwaves, toasters or dishwashers in the kitchenettes.

Wander on Kangaroo Island

What is there to do at Wander on Kangaroo Island?

Plenty! Or nothing! The choice is absolutely yours.
If you are looking for the best things in the region, check out the handpicked experiences here for you to add to your booking.  Please note that bookings need advance notice for local suppliers.

Are the WanderPods® close to each other?

They are spaced out to give you visual and acoustic privacy from other guests and the pods are walkable to each other. Check out the site map for more details.

Are the WanderPods® close to Gastronomo’s wilderness dining experiences?

The WanderPods are a 2km or 5min drive from the Enchanted Fig Tree and other wilderness dining experiences. Check out more details here.

Are the WanderPods® on Kangaroo Island wheelchair accessible?

Unfortunately not. Due to the remote location, natural terrain, and small footprint of the pods, we are unable to offer fully accessible rooms at the Wander on Kangaroo Island, South Australia.

I want to book a large group. How many people can the whole site accommodate?

Depending on availability, you can book out all the WanderPods for one group. Wander on Kangaroo Island can sleep up to 10 adults. 

 

Can we use the fire?

Please check for any existing fire bans here prior to your stay.  Wander on Kangaroo Island does not allow outdoor fireplaces however there is a great slow combustion indoor fireplace to keep you cosy in winter. 

What food should we bring?

Consider ordering Gastronomo’s Tastes of the Island Pantry Box when you book to have some local gourmet supplies waiting for you.

If you are looking to grab your own provisions the best places are:

Kingscote 
Drakes Kingscote

Coming from Penneshaw 
Penneshaw IGA

Coming from Parndana
Davo’s Deli

We ask that to help us support the region and approach a zero waste operation that you buy local and avoid single use plastic packaging.

There’s a gas cooktop, oven, dishwasher and outdoor BBQ in every WanderPod. There is also a fridge to keep your local produce fresh, and basic supplies such as olive oil, salt and pepper. There are no microwaves or toasters.